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01-14-2014, 10:45 PM
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#1 |
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Gone Wild
Join Date: Jun 2012
Location: Las Vegas, NV
Posts: 961
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Club Car S/G Bracket Issues : RECALL
It was just brought to my attention today that there was a defective batch of Club Car S/G Brackets. Somehow an old CNC program was used to cut out approx. 30 parts.
If you received a CC S/G Bracket that doesnt fit right or line up, please let me know and Ill get you a new one ASAP! Sorry for the inconvenience that this may have caused! -Geoff |
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01-19-2014, 02:26 PM
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#2 |
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Call me Rich
Join Date: Mar 2011
Location: Western NY
Posts: 1,156
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Re: Club Car S/G Bracket Issues : RECALL
Uh-oh. Hope im not getting the recall one. Lol
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01-20-2014, 12:27 PM
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#3 |
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Gone Wild
Join Date: Jun 2012
Location: Las Vegas, NV
Posts: 961
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Re: Club Car S/G Bracket Issues : RECALL
No, I trashed all the bad ones before they shipped out. Im thinking only about 10 of them shipped...Just have to track down the owners and send out new ones.
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02-10-2014, 06:40 AM
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#4 |
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Call me Rich
Join Date: Mar 2011
Location: Western NY
Posts: 1,156
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Re: Club Car S/G Bracket Issues : RECALL
Geoff is this one of those bad s/g brackets? Its definitely not lining up.
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02-10-2014, 02:14 PM
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#5 |
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Searching for The Way
 Join Date: Oct 2009
Location: Medina, Ohio (NEOHIO)
Posts: 11,441
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Re: Club Car S/G Bracket Issues : RECALL
Must be it. Bummer
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02-10-2014, 03:11 PM
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#6 |
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Call me Rich
Join Date: Mar 2011
Location: Western NY
Posts: 1,156
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Re: Club Car S/G Bracket Issues : RECALL
I *tweaked* it to get it to line up and mounted to the engine but now im having issues with installing the s/g. Anyone got pics of theirs mounted? Ive already got a call into Geoff and he's looking into it.
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02-11-2014, 12:43 PM
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#7 |
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Gone Wild
Join Date: Jun 2012
Location: Las Vegas, NV
Posts: 961
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Re: Club Car S/G Bracket Issues : RECALL
How embarassing!!!
One from the new batch is on its way...Quality Control is much more difficult when you have more employees! |
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02-11-2014, 02:05 PM
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#8 |
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Gone Wild
Join Date: Nov 2013
Location: Clermont, Fl.
Posts: 196
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Re: Club Car S/G Bracket Issues : RECALL
Don't be embarrassed, look at some of the biggest companies out there with "the best" quality control!!! Learn from it and move forward. You have the products everyone wants!!!!
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02-11-2014, 03:11 PM
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#9 |
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Call me Rich
Join Date: Mar 2011
Location: Western NY
Posts: 1,156
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Re: Club Car S/G Bracket Issues : RECALL
I am definitely not complaining. It's all part of doing business. Plus the best part a winter project is that I'm never in a rush!
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02-12-2014, 09:25 AM
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#10 |
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Not Yet Wild
Join Date: Sep 2009
Location: North Carolina
Posts: 29
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Re: Club Car S/G Bracket Issues : RECALL
Don't be embarrassed. You pre-empted the best you could and are standing behind your product. Good business practice.
No one is perfect, as hard as you try. We all make mistakes! Keep up the good work. I hope to be able to get one of your clone packages in the future! |
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