04-13-2015, 10:03 PM | #1 |
Not Yet Wild
Join Date: Dec 2010
Location: Gainesville, FL
Posts: 72
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Max-5 Rear Seat
I bought and installed a Max-5 rear seat (custom-inc.com). Well I was going down a ditch and the footrest on the seat bottomed out and cracked. The plastic piece just bolts to the aluminum frame and can be a replaced but I am having an extremely difficult time going through the company to get a replacement. They said that they are only a wholesaler and can't help me. They are being unresponsive.
Anyone know where I can buy a replacement? Any dealers: can you order just that part? Any help is much appreciated as it is driving me nuts to have a cracked part. |
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04-14-2015, 07:28 AM | #2 |
Gone Wild
Join Date: Dec 2013
Location: Connecticut
Posts: 251
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Re: Max-5 Rear Seat
Edited this post...see following post...
Last edited by flkeysdude359; 04-14-2015 at 07:43 AM.. Reason: updated post with new information |
04-14-2015, 07:42 AM | #3 |
Gone Wild
Join Date: Dec 2013
Location: Connecticut
Posts: 251
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Re: Max-5 Rear Seat
It appears Custom Golf Car Supply is the original source of the Max-5 Elite rear seat. I have one of their seats and love it. However, it's not very encouraging to hear that they won't make a reasonable attempt to help you or direct you to a dealer who can/will. They might have a strict policy not to deal directly with the consumer in an effort to protect their dealers. I would email them again requesting referral to a dealer who can help you out. Keep us posted as to your results...???
Here's the link for their support: http://www.custom-inc.com/contact-us/ |
04-14-2015, 03:41 PM | #4 |
revolutiongolfcars.com
Join Date: Mar 2010
Location: Golf Car Capital of The World... Augusta, Georgia
Posts: 10,224
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Re: Max-5 Rear Seat
I'm a dealer for them. If you want me to call them I will. Give me a ring. My number is on my website.
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