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Unread 06-06-2016, 08:55 PM   #1
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Default Did I just fry my alltrax controller?

I have an Alltrax XCT 500 amp. I just dropped the usb cable (the end that plugs into the computer) onto one of the positive batter posts. Several sparks, now my cart goes nowhere. When I turn on the key the volt meter shows voltage but the cart doesn't move. No reverse buzzer and no led status light on the controller? Any advise other than buy a new one?
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Unread 06-06-2016, 09:11 PM   #2
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Default Re: Did I just fry my alltrax controller?

Wow! The control has reverse polarity protection on the input and the out ends but sounds like nobody thought of this happening. I suggest you call Alltrax and Ask them if you can send it in for evaluation.
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Unread 06-06-2016, 09:20 PM   #3
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Default Re: Did I just fry my alltrax controller?

Thanks. Do I get a discount from you on my second one? I just found another printer cable and plugged it in. Of course nothing. Would it normally read anything if it isn't powered on. In other words could you normally have the key off and still see / change settings?
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Unread 06-06-2016, 10:22 PM   #4
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Default Re: Did I just fry my alltrax controller?

Yes - the USB powers the controller enough to program it. I programmed mine before installing it by just plugging in the USB. You probably fried it by putting a high voltage on the USB cable. It's only supposed to see 5 volts.
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Unread 06-06-2016, 10:51 PM   #5
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Default Re: Did I just fry my alltrax controller?

Dang that would sure suk bad.... Hope its an easy fix!
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Unread 06-06-2016, 10:54 PM   #6
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Default Re: Did I just fry my alltrax controller?

Wow, please post what you hear from Alltrax...
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Unread 06-15-2016, 07:29 PM   #7
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Default Re: Did I just fry my alltrax controller?

I sent my bad controller to Alltrax last Thursday. I had a new controller on my front porch today when I got home from work. No charge. Best warranty and customer service ever!
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Unread 06-15-2016, 08:06 PM   #8
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Default Re: Did I just fry my alltrax controller?

That is awesome!
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