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Unread 07-28-2019, 09:47 AM   #1
Not Yet Wild
 
Join Date: Aug 2018
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Unhappy Motor help needed.. D&D torque motor dead

Hey everyone

I have a alltrax xct controller and D & D torque motor. All purchased from scootyB
Ive been having intermittent performance issues and last night I had a burning electrical smell and found the source to be the motor.

D&D torque motor - Iíve had it 3-4 years without any issues and was very happy with it. At the campground there is trails in the woods so a lot of people, especially me liked to go play in the mud and muck - so Iím inclined to think that may have let to the failure. But I just moved this summer to a place with a lot of hills so maybe too many rpms? Regen set to high?

Is the motor worth sending to anyone for repair? Should I buy another D&D or perhaps another brand?

When I removed motor it was obvious it was the smell and a lot of fine black dust poured out of it.

Thanks in advance!
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Unread 07-28-2019, 10:43 AM   #2
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Default Re: Motor help needed.. D&D torque motor dead

Did you take the end off and look at the brushes? Is there damage to the armature? D&D is good about selling parts if needed. I really like their motors.
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Unread 07-28-2019, 11:34 AM   #3
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Default Re: Motor help needed.. D&D torque motor dead

As Luke stated, and even if it has a failure in the armature or somewhere else, I am sure D&D will rebuild it like new for much less than a replacement will cost. It is only 3-4 years old...
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Unread 07-28-2019, 11:37 AM   #4
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Default Re: Motor help needed.. D&D torque motor dead

If it's not repairable, take a good look at the FSIP high speed motors and high torque motors. They are both top quality and either will work perfectly with your Alltrax. I've never had an issue with one at all, not even a speed sensor failure.
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Unread 07-28-2019, 01:30 PM   #5
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Default Re: Motor help needed.. D&D torque motor dead

Thanks for the replies.
I’ll contact D&D Monday and see what they say. I’m thinking shipping is gonna be high.

Still wonder what caused failure. I thought the cart was going way to fast down hill so i had checked rpm limit in controller and was set to 5250 but still felt like it was unable to control rpms so I upped the regen amps...live and learn!
Thanks again.
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Unread 07-28-2019, 04:27 PM   #6
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Default Re: Motor help needed.. D&D torque motor dead

Quote:
Originally Posted by AWKW View Post
Thanks for the replies.
I’ll contact D&D Monday and see what they say. I’m thinking shipping is gonna be high.

Still wonder what caused failure. I thought the cart was going way to fast down hill so i had checked rpm limit in controller and was set to 5250 but still felt like it was unable to control rpms so I upped the regen amps...live and learn!
Thanks again.
While you’re on the phone ask them what a good rpm and regen value(s) would have been. Would help the rest of us shade tree mechanics to better understand.

Sure would be nice if they posted that stuff in their website. I see on their dealer site they talk about liability and how they can help in determining the correct setup.
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Unread 07-28-2019, 08:34 PM   #7
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Default Re: Motor help needed.. D&D torque motor dead

Quote:
Originally Posted by Out2Sea View Post
While youíre on the phone ask them what a good rpm and regen value(s) would have been. Would help the rest of us shade tree mechanics to better understand.

Sure would be nice if they posted that stuff in their website. I see on their dealer site they talk about liability and how they can help in determining the correct setup.
I couldnít agree more! Their website offers little help. It was a fantastic motor until a couple weeks ago. Too bad really. Hopefully they can rebuild it for a reasonable price.

There is a local electrical motor repair shop that is pretty large I might call them as well.
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Unread 07-29-2019, 05:12 PM   #8
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Default Re: Motor help needed.. D&D torque motor dead

Quote:
Originally Posted by AWKW View Post
I couldnít agree more! Their website offers little help. It was a fantastic motor until a couple weeks ago. Too bad really. Hopefully they can rebuild it for a reasonable price.

There is a local electrical motor repair shop that is pretty large I might call them as well.
Chuck at :
http:// *************

might like that D&D, and even surprise you with a nice upgrade or two that youíll enjoy.
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