lifted club cars - lifted ezgo
Home FAQDonate Who's Online
Go Back   Buggies Gone Wild Golf Cart Forum > Golf Cart Repair and Troubleshooting > Electric Club Car
Electric Club Car Electric DS, and Precedent golf cars



Post New Thread  Closed Thread
Thread Tools Display Modes
Unread 10-25-2010, 01:56 PM   #11
Not Yet Wild
 
Join Date: Jan 2009
Posts: 39
Default Re: Aggravated at Gulf Coast Golf Carts

Hello, this is David with Gulf Coast Golf Carts. I was aware of this issue by the admin with buggies gone wild. We are an online company so if you would of emailed us when would of taken care of the issue asap. We didn't get a single email about this. We did have some delays getting our new shipment of solenoids so I am sorry for the shipping delays. Please email us with pictures of the damage and we will file a claim with usps and get a replacement sent out. Thanks!
david6821 is offline  
Alt Today
BGW

Golf car forum Sponsored Links

__________________
This advertising will not be shown in this way to registered members.
Register your free account today and become a member on Buggies Gone Wild Golf Cart Forum
   
Unread 10-25-2010, 02:05 PM   #12
nimda
Club Car
 
Join Date: Jun 2007
Posts: 12,913
Default Re: Aggravated at Gulf Coast Golf Carts

There is 3 "Gulf Coast Golf Carts" on the net. Not saying thats the issue, just saying.

http://www.google.com/#hl=en&expIds=...8d8c3b30f09b32
roady89 is offline  
Unread 10-25-2010, 08:24 PM   #13
Not Yet Wild
 
Join Date: Oct 2010
Posts: 8
Default Re: Aggravated at Gulf Coast Golf Carts

Quote:
Originally Posted by david6821 View Post
Hello, this is David with Gulf Coast Golf Carts. I was aware of this issue by the admin with buggies gone wild. We are an online company so if you would of emailed us when would of taken care of the issue asap. We didn't get a single email about this. We did have some delays getting our new shipment of solenoids so I am sorry for the shipping delays. Please email us with pictures of the damage and we will file a claim with usps and get a replacement sent out. Thanks!
Maybe I am looking at this all wrong but the way I see it is: Your phone number is the most prevalent on your website. (it is at the top in big red numbers) The two voice messages I left were not enough to get at least a return call? Maybe I would have emailed had there been an invoice or instructions on what to do if there is an issue. I left my cell phone number so it would have been a lot easier to dial ten numbers instead of the response above. I have ordered a lot of items in my life, very few have arrived damaged and when there has been an issue, I have never been told to e-mail a photo of the damage. The response is usually "send it right back and we will send out another one" Personally, I would prefer you take the pictures after you get it back. Second, I personally spoke to you and you specifically told me the item was in stock and it would ship out that day or at the latest, the next day. I had to order another solenoid today from another company because I did not hear back from you. Or did you not read the entire post? At this point I want to return the broken item and a would appreciate a full refund while you work it out with USPS. I seriously doubt USPS will refund anything when they see how it was packaged and shipped out. If anything, I will take pictures of the packaging and post it on this forum if I can figure out how. Have USPS, UPS, or whoever pick up the package or send me a prepaid label and I will ship it, you inspect the damage, issue me a refund, and I will tell everyone on this site you are stand up guy and they should not worry about buying from you. Thanks to the admin who got me a response.
stustep is offline  
Unread 10-25-2010, 08:55 PM   #14
Not your usual outlaw
 
essness's Avatar
Yamaha
 
Join Date: Oct 2008
Location: Near Lake Geneva, WI
Posts: 19,855
Default Re: Aggravated at Gulf Coast Golf Carts

Quote:
Originally Posted by stustep View Post
Maybe I am looking at this all wrong but the way I see it is: Your phone number is the most prevalent on your website. (it is at the top in big red numbers) The two voice messages I left were not enough to get at least a return call? Maybe I would have emailed had there been an invoice or instructions on what to do if there is an issue. I left my cell phone number so it would have been a lot easier to dial ten numbers instead of the response above. I have ordered a lot of items in my life, very few have arrived damaged and when there has been an issue, I have never been told to e-mail a photo of the damage. The response is usually "send it right back and we will send out another one" Personally, I would prefer you take the pictures after you get it back. Second, I personally spoke to you and you specifically told me the item was in stock and it would ship out that day or at the latest, the next day. I had to order another solenoid today from another company because I did not hear back from you. Or did you not read the entire post? At this point I want to return the broken item and a would appreciate a full refund while you work it out with USPS. I seriously doubt USPS will refund anything when they see how it was packaged and shipped out. If anything, I will take pictures of the packaging and post it on this forum if I can figure out how. Have USPS, UPS, or whoever pick up the package or send me a prepaid label and I will ship it, you inspect the damage, issue me a refund, and I will tell everyone on this site you are stand up guy and they should not worry about buying from you. Thanks to the admin who got me a response.


BTW, Scotty is Carts Unlimited.
essness is offline  
Unread 10-25-2010, 08:58 PM   #15
THE CUSTOM KID
 
custom carts's Avatar
E-Z-GO
 
Join Date: Oct 2008
Location: Tallahassee Florida
Posts: 820
Default Re: Aggravated at Gulf Coast Golf Carts

Quote:
Originally Posted by david6821 View Post
Hello, this is David with Gulf Coast Golf Carts. I was aware of this issue by the admin with buggies gone wild. We are an online company so if you would of emailed us when would of taken care of the issue asap. We didn't get a single email about this. We did have some delays getting our new shipment of solenoids so I am sorry for the shipping delays. Please email us with pictures of the damage and we will file a claim with usps and get a replacement sent out. Thanks!
just send the guy the d---- selinode its only $12 now everybody here would be scare to buy from you its all about customer service why should he send you picture of it you know you did not pack it right :thumb down:
custom carts is offline  
Unread 10-25-2010, 10:13 PM   #16
Gone Wild
 
rabbitreborn's Avatar
E-Z-GO
 
Join Date: Jun 2010
Location: Central Florida
Posts: 2,704
Default Re: Aggravated at Gulf Coast Golf Carts

Scotty is the one just below the site sponsor you originally ordered from...... Carts Unlimited. He's a great guy to deal with and is always on here offering advise and his experience.
rabbitreborn is offline  
Unread 10-25-2010, 10:28 PM   #17
Cartsunlimited.net
 
scottyb's Avatar
E-Z-GO
 
Join Date: Dec 2007
Location: Southern California
Posts: 64,079
Default Re: Aggravated at Gulf Coast Golf Carts

HEY! How did my name even get in this mess!? I'm not sure I want to be in the same thread after reading this page
scottyb is offline  
Unread 10-25-2010, 10:31 PM   #18
Conservatively Wild
 
SpoiledRotten's Avatar
E-Z-GO
 
Join Date: Aug 2009
Location: Below the Mason Dixon
Posts: 3,610
Default Re: Aggravated at Gulf Coast Golf Carts

If you haven't gotten any relief or satisfaction yet and you paid via credit card, call you CC company and have the charges reversed. If he's not going to make it right, he'll have to pay extra charges that the CC company imposes on the business.
SpoiledRotten is offline  
Unread 10-25-2010, 10:51 PM   #19
Moderator
 
rib33024's Avatar
E-Z-GO
 
Join Date: Apr 2009
Location: FT Lauderdale FL.
Posts: 13,168
Default Re: Aggravated at Gulf Coast Golf Carts

Quote:
Originally Posted by scottyb View Post
HEY! How did my name even get in this mess!? I'm not sure I want to be in the same thread after reading this page
This is how you got in this thread, someone had something nice to say about you


Quote:
Originally Posted by buckmanmike View Post
I ordered some tires and wheels from a non sponser. After about 3 weeks they had not shipped and I needed them asap. I called Scottyb, ordered on a Tuesday and had them on Thursday. Thanks Scottyb, great service.
rib33024 is online now  
Unread 10-26-2010, 09:19 AM   #20
Not Yet Wild
 
Join Date: Jan 2009
Posts: 39
Default Re: Aggravated at Gulf Coast Golf Carts

I would ignore this person. After doing research he never emailed us about his order being damaged and he won't email us pictures of the damage. We are the lowest prices anywhere on a lot of this stuff and ship hundreds of items a days and yes sometimes items get damaged. If he would just email us directly and send us a picture of the damage we would of gladly sent a replacement out same day. I am wondering if this is a jealous competitor trying to mess with our name. We try our best to take care of customer and give people a good value. That is why were are one of the biggest golf cart resellers on the Mississippi Gulf Coast. Thanks! Note: a lot of of prices are about to even be dropped lower.
david6821 is offline  
Closed Thread
Go Back   Buggies Gone Wild Golf Cart Forum > Golf Cart Repair and Troubleshooting > Electric Club Car


Thread Tools
Display Modes


Similar Threads
Thread Forum
Coast 2 Coast Custom Painted Bodies Announcements
Great conversation With Andy at East Coast Carts Electric EZGO
East Coast Custom Carts Lifted Golf Carts
East Coast custom Carts Golf Cart Parts


All times are GMT -5. The time now is 07:40 PM.


Club Car Electric | EZGO Electric | Lifted Golf Carts | Gas EZGO | Used Golf Carts and Parts

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.