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Unread 04-01-2012, 06:03 PM   #1
Not Yet Wild
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Default Trademark carts rear seat kit

bought a rear seat kit from Trademark. I had it for about a month before I got around to installing it. When I put it together the holes in the seat frame, where it pivots are misdrilled so the seat doesn't fold properly. I have sent them two messages on their website with absolutely no response. Don't waste your money with Trademark Carts, they do not stand behind their products
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Unread 04-01-2012, 08:36 PM   #2
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Join Date: Sep 2010
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Default Re: Trademark carts rear seat kit

I just received my 6in lift combo from them...showed up in three days!

Everything was great except one tire wheel combo was flat and had a sticker on it with "wheel leak" and an arrow pointing to the rim. I aired it up and it was flat the next day...I will call tomorrow and see where that gets me. So far I`m disappointed they would box it up and send it out , but will give them a chance to make it right.
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Unread 04-01-2012, 08:40 PM   #3
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Have had nothing but good luck with them l, even with a faulty rim.
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Unread 04-01-2012, 09:14 PM   #4
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Installing my trademark rear seat tomorrow on my DS. I will let u know how it goes.
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Unread 04-01-2012, 09:27 PM   #5
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Default Re: Trademark carts rear seat kit

Wow... I would hope they get back to you. I bought the rear seat from them and am really pleased with it. I have emailed them about other products as well and always received a reply with in a day or two. I hope they make your situation right for you!
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Unread 04-02-2012, 07:24 AM   #6
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Default Re: Trademark carts rear seat kit

I find them to be excellent to deal with . . why not call them this morning? Have your order number handy . . . I am sure they will work it out for you . .
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Unread 04-02-2012, 12:53 PM   #7
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Default Re: Trademark carts rear seat kit

They finally sent me a response asking for pics. hopefully they are just being slow and will send me a new piece
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Unread 04-02-2012, 05:55 PM   #8
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Default Re: Trademark carts rear seat kit

I was told they will be sending me out a new tire/wheel....
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Unread 04-02-2012, 08:53 PM   #9
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Default Re: Trademark carts rear seat kit

. . .
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Unread 04-02-2012, 10:59 PM   #10
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My install went well today. The instruction sheet that cosmetic with the seat was horrible, but the directions on their website were very easy to follow.
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