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Unread 04-24-2013, 09:12 AM   #11
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Join Date: Aug 2009
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Default Re: Anyone Here Working At a Florida Golf Course?

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Originally Posted by Marathon Man View Post
Cartboy are you also the one with the 40 page thread about the outstanding rxv?
Where are they out standing now? Actually, that pretty much describes the 2008's, as we would wind up out standing on the course, and we'd have to go get them.



I am back with them next week. I'll see how they've been taken care of over the winter.



RXV Auto-Brake Problem III
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Unread 04-24-2013, 09:22 AM   #12
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Join Date: Aug 2009
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Default Re: Anyone Here Working At a Florida Golf Course?

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Originally Posted by cartboy View Post
I took over the Florida fleet in November, with no sharing of anything regarding how things were done before me.
That was the case with my northern fleet, too, that it had been maintained by someone else (I assume it had been) for 6-8 months. That kinda explains why it took me a couple or three months to decide things were wrong with it.

Because of my experience with the bad autofills there, I did not have a "delay factor" when I saw a problem with my Florida ones. I noted the ones that were not working properly the first time I serviced the batteries.

After all, in the previous one, E Z Go wound up replacing 117 batteries before they gave up on that, and redid the lease with new carts. They had stonewalled it long enough that some of the batteries were out of warranty.

Since a lot of folks on this forum are private cart owners, buying used ones, there's 60 2008 RXVs that went somewhere!

It reminds me of the 1995 1-ton Ford van we had, that had 18 brake jobs before they "bought it back" and gave us a '97. They told me the '95 "would be crushed." I put a note in the owners manual in the glove box that said "If you are reading this, call me . . . . . "

Someone did. The van was for sale at a nearby dealership. It went to a church youth group!

Previous experiences tend to shape our outlooks, doncha think?

Oh yeah, when the '97 came in, I had the Service Manager ride along on my first drive when I picked it up. I applied the brakes and it had the same problem as the '95.

Also, as I mentioned in the other thread, there appears to be a difference when it comes to dealing with a "dealer", a "distributor" and direct with the manufacturer, something a Yamaha "distributor" explained to me previously, and again when I saw him here in Florida this January. Here in Florida, and originally at my Northern course, we are/were dealing with a "dealer." Up North we are now direct with the manufacturer.
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Unread 04-24-2013, 09:36 AM   #13
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Default Re: Anyone Here Working At a Florida Golf Course?

I am meticulous, OK anal, when it comes to fleet maintenance, much more so than the typical minimum wage golf course employee. I chuckle to myself when I think about a course having $500,000-$750,000 worth of carts and then relying on just any 8-bucks-an-hour person to maintain them.

I know, for instance, that you can't even get a golf course staff to all put the scorecards and pencils on a cart properly, or set the brake when they park one!



But, here in Florida we have been doing 350-400 rounds a day the last four months, and we have not had a single cart fail on the course this year. All they need is to have the autofill problem stonewalled a year, and then next winter there will be all kinds of problems.
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Unread 04-30-2013, 02:29 PM   #14
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Default Re: Anyone Here Working At a Florida Golf Course?

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Originally Posted by cartboy View Post
I had somewhat of a telephone showdown with our Club Car Dealer today. After no action from 4 months of emails to them about our faulty autofills, my GM wanted something done.

My contact was really stand-offish, what I refer to as stonewalling. much like our E Z Go dealer did for a long time. Then, since we have three carts that need to go in for other service, he said he would check out the autofill systems. He said if he saw anything wrong he would run it by Club Car.

I objected to that, saying I would prefer to line up all the ones I have had problems with and have him come over and watch me using our equipment and on all of them. That way everyone involved could observe all them at the same time. It would only take about a 1/2 hour and we're less than 15 mintues away.

He declined.

I believe I will do that for my GM, so they can see what I have seen.
We got back 3 carts that had gone to the dealer for miscellaneous stuff. One was also a minor autofill problem, which he checked. He is now going to "take care" of all of them we have had problems with.

A funny thing happened, though. When they got back about 9:00 this morning, I put them on a hot charger. About noon I noticed that each one had a puddle underneath them. I checked and the batteries were overfilled.

They did not go to the dealer that way.

Guess there's a reason why I am suspicious in nature.
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