Alltrax XTC 500 Error Code

jasonb596 · 11-26-2018, 04:07 PM

I have the Alltrax XTC 500 controller and the MOT - B3 motor on my 2001 PDS cart. When I turn on the ignition I get a solid green light on the controller but once I press the throttle and hear the solenoid click it flashes a 1 Green and 1 Red code which shows to be a 'Short Circuit/Output Fault' in the owners manual. Ideas on where I should start looking for the issue?

Thanks!

scottyb · 11-26-2018, 04:26 PM

The owners manual says to check the wiring for a short. PDS carts are susceptible to frayed motor wires at the battery box.

jasonb596 · 11-26-2018, 05:28 PM

Ok, checked the F wires and battery cables. The wires and connectors are all in good condition between the controller and motor.

scottyb · 11-26-2018, 06:20 PM

Disconnect the battey mains then all the wires at the motor. do a continuity test on the motor. You should have continuity between the two A terminals and between the two F terminals but not between any F and any A terminal.

Let us know

jasonb596 · 11-27-2018, 01:08 PM

Quote:

Originally Posted by scottyb

Disconnect the battey mains then all the wires at the motor. do a continuity test on the motor. You should have continuity between the two A terminals and between the two F terminals but not between any F and any A terminal.

Let us know

Scotty, I do have continuity between the A terminals and the F terminals but not between either A to F. So that seems to be fine too.

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scottyb · 11-27-2018, 02:07 PM

Hmm - Call the Alltrax Hotline and tell them what error code you have and what the motor continuity test and wire inspection reveled. 541-476-3565 ext 3

jasonb596 · 11-27-2018, 04:57 PM

They had me remove the J9 cable from the controller to see if the error still shows. It does so they are saying its a bad controller.

scottyb · 11-27-2018, 05:32 PM

SO without the motor connected the error remained...Well, that's better than a bad motor... the controller is covered? Yes

jasonb596 · 11-27-2018, 05:41 PM

Quote:

Originally Posted by scottyb

SO without the motor connected the error remained...Well, that's better than a bad motor... the controller is covered? Yes

Thankfully yes. They are setting me up for an exchange now. Thanks for all your help Scotty!

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scottyb · 11-27-2018, 07:20 PM

Alltrax is the BEST> don't try that with a curtis or fsip controller

AND they will do the same in 2 years - if needed.

11-26-2018, 04:07 PM	#1
jasonb596 Not Yet Wild Join Date: Dec 2016 Location: Frisco, TX Posts: 12	Alltrax XTC 500 Error Code I have the Alltrax XTC 500 controller and the MOT - B3 motor on my 2001 PDS cart. When I turn on the ignition I get a solid green light on the controller but once I press the throttle and hear the solenoid click it flashes a 1 Green and 1 Red code which shows to be a 'Short Circuit/Output Fault' in the owners manual. Ideas on where I should start looking for the issue? Thanks!

11-26-2018, 05:28 PM	#3
jasonb596 Not Yet Wild Join Date: Dec 2016 Location: Frisco, TX Posts: 12	Re: Alltrax XTC 500 Error Code Ok, checked the F wires and battery cables. The wires and connectors are all in good condition between the controller and motor.

11-26-2018, 06:20 PM	#4
scottyb Happy Carting Join Date: Dec 2007 Location: Southern California Posts: 73,417	Re: Alltrax XTC 500 Error Code Disconnect the battey mains then all the wires at the motor. do a continuity test on the motor. You should have continuity between the two A terminals and between the two F terminals but not between any F and any A terminal. Let us know

11-27-2018, 02:07 PM	#6
scottyb Happy Carting Join Date: Dec 2007 Location: Southern California Posts: 73,417	Re: Alltrax XTC 500 Error Code Hmm - Call the Alltrax Hotline and tell them what error code you have and what the motor continuity test and wire inspection reveled. 541-476-3565 ext 3

11-27-2018, 04:57 PM	#7
jasonb596 Not Yet Wild Join Date: Dec 2016 Location: Frisco, TX Posts: 12	Re: Alltrax XTC 500 Error Code They had me remove the J9 cable from the controller to see if the error still shows. It does so they are saying its a bad controller.

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11-27-2018, 05:32 PM	#8
scottyb Happy Carting Join Date: Dec 2007 Location: Southern California Posts: 73,417	Re: Alltrax XTC 500 Error Code SO without the motor connected the error remained...Well, that's better than a bad motor... the controller is covered? Yes

11-27-2018, 07:20 PM	#10
scottyb Happy Carting Join Date: Dec 2007 Location: Southern California Posts: 73,417	Re: Alltrax XTC 500 Error Code Alltrax is the BEST> don't try that with a curtis or fsip controller AND they will do the same in 2 years - if needed.

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