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Unread 10-10-2011, 05:49 PM   #1
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Default Alltrax 400 USB to RS232 Cable

Could some of you cart builder guys tell me why you have to use a certain USB to RS232 cable?
I have one that looks just like the one I've seen in some kits offered by Alltrax sellers like evdrives, but when i hook it up I get a "Motor Controller Not Found" error message. I do not have the driver cd for my cable and I tried the one listed to be downloaded.

They (Alltrax) recomend a $40 cable from Radio Shack, kind of high for a more than likely one time use.

By the way, my cart is a PDS with a Alltrax 400 DCX.

Thanks for your help.
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Unread 10-10-2011, 05:57 PM   #2
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Default Re: Alltrax 400 USB to RS232 Cable

"Motor Controller Not Found" is a common error if you have not powered up the controller BEFORE launching the software.
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Unread 10-10-2011, 06:33 PM   #3
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Default Re: Alltrax 400 USB to RS232 Cable

Not having the right driver for your cable is a hurdle that you need to overcome
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Unread 10-10-2011, 07:17 PM   #4
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Default Re: Alltrax 400 USB to RS232 Cable

Quote:
Originally Posted by scottyb View Post
Not having the right driver for your cable is a hurdle that you need to overcome
Yeah I know, but I'm not sure how to go about doing that.
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Unread 10-10-2011, 07:25 PM   #5
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Default Re: Alltrax 400 USB to RS232 Cable

Search the internet for driver that matches the cable and your operating system ...... if that all sounds Greek, maybe $40 is worth it for a cable with a CD driver you can resell it for half when you are done????
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Unread 10-10-2011, 07:38 PM   #6
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Default Re: Alltrax 400 USB to RS232 Cable

They shouldn't have sold you a serial cable for that much.

You can get a cheap one for MUCH less, especially for one time use. Make sure you get one with some sort of driver, and make sure it's installed.

Then plug it into your machine and controller, open up the software, THEN power your controller on.
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Unread 10-10-2011, 09:29 PM   #7
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Default Re: Alltrax 400 USB to RS232 Cable

Quote:
Originally Posted by ezgokid View Post
They shouldn't have sold you a serial cable for that much.

You can get a cheap one for MUCH less, especially for one time use. Make sure you get one with some sort of driver, and make sure it's installed.

Then plug it into your machine and controller, open up the software, THEN power your controller on.
NO this is wrong.

You must power up the controller (green or red LED is okay) and then open the program. If you open the program with the cable installed and the control LED not lit up you will get the 'cant find controller' error.
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Unread 10-10-2011, 10:12 PM   #8
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Default Re: Alltrax 400 USB to RS232 Cable

I downloaded 3 drivers from the net and still got the error message, guess I'm buying the freaking cable.

Yes I powered up the controller before starting the program, still couldn't find it.


Thanks guys
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Unread 10-11-2011, 07:32 AM   #9
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Default Re: Alltrax 400 USB to RS232 Cable

Alltrax recommends 2 cables and it also states what operating system it works with. if you don't use the recommended cable and or operating system you will get errors all day. There are no drivers for cables only drivers for hardware. if you have installed the alltrax software that you can download for free from alltrax and can not get it to work check the above 2 things I mentioned, the cable and who made it, and the operating system Win XP is best as far as errors.
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Unread 10-11-2011, 08:43 AM   #10
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Default Re: Alltrax 400 USB to RS232 Cable

....... I have a driver driver for my serial to usb cable. I Googled around & will found them on the net too, just to prove their existence. http://www.usbgear.com/USB-Serial-Adapter-Drivers/... If you go to radio shack or computer store they will know what you are looking for...

I was given an older one once which I thought would make a good second cable for me but I was unable to find the driver for that old cable which was compatible with my current operating system.
The stuff happens.
The link above may have what you are looking for?
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