Re: No reverse
Sounds like you have a sepex (DCS in a 1996 EZGO cart) drive system.
If it has a Run/Tow switch on the controller cover, it is a DCS.
If it is a DCS, the controller determines which way the motor spins by the direction amps are sent through the field windings and it defaults to Forward and has to be told to do Reverse, so either the controller is bad, or the Reverse switch on the F/R assembly isn't telling to controller to do reverse.
When reverse is selected, but cart is going forward, check for pack voltage on the controller's pin-4.
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