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#1 |
Not Yet Wild
Join Date: Sep 2019
Posts: 11
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![]() After 2 months my new Roypow lithium 105A pack died. Guage showing full charge. Testing shows 5V. No response from connecting charger.
Presume this is BMS failure. Roypow distributor in Australia had no hesitation in replacing with new unit. Thank you mother for the rabbits.... |
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#2 |
Not Yet Wild
![]() Join Date: Apr 2020
Location: Broken Arrow, OK
Posts: 54
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![]() Was your return handled through the seller of the Roypow unit or did you have direct communication with Roypow for return. Was your unit self installed or through a club car dealer (or other seller). These are questions that will sway me into the method of purchase down the road. Of course, was the return shipping covered in warranty? Any other cost incurred?
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#3 |
Gone Wild
![]() ![]() Join Date: Jul 2018
Location: Ramer, AL
Posts: 1,475
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![]() I'm following....love to hear of your experience with this.
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#4 |
Gone Wild
![]() ![]() Join Date: Sep 2012
Location: Charlotte, NC
Posts: 9,329
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![]() It may be different in Australia, but in USA is your resposability to deliver and pickup from the dealer.
Here is another thread about a Roypow return: https://www.buggiesgonewild.com/showthread.php?t=166304 |
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#5 |
Not Yet Wild
Join Date: Sep 2019
Posts: 11
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![]() Roypow require dealer to install. Dealer spoke to Australian distributor. No cost no hassle. Immediate replacement. Great service.
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#6 |
Not Yet Wild
Join Date: Sep 2019
Posts: 11
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![]() My dealer is close. 20 mins....and covid free.
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#7 |
Getting Wild
Join Date: Dec 2015
Posts: 87
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