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Old 09-29-2021, 08:15 AM   #11
LouBinWNC
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Join Date: Aug 2021
Posts: 35
Default Re: My ReLions failed stranding the wife

Pat,

Sorry I was not clear eitherÖ we pretty much always charge when we hit 70% and go to 100. The ReLion fuel gauge connects to one of the 48v packs and to the Canbus and it reports 2 batteries, % charge and aH.

They have been working fine until this incident and now seem to discharge a lot at night if not plugged in, in the past maybe 1-2% not 10% with no changes or additions to the cart.

I have an eagle performance charger..

Waiting on a call back from ReLion as it seems the BMS reset didnít help

Appreciate the advice
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Old 09-29-2021, 04:49 PM   #12
Pat911
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Join Date: Dec 2020
Location: Melbourne, Australia
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Default Re: My ReLions failed stranding the wife

Hi Lou,

If there have been no changes to the cart then you have at least one bad battery. Are you able to change your configuration to a single battery and trying each one individually?

Cheers
Pat.
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Old 09-29-2021, 05:28 PM   #13
LouBinWNC
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Default Re: My ReLions failed stranding the wife

Friday is trouble shooting day with ReLionÖ I can alway pull one batter but not sure my cable are long enough
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Old 09-29-2021, 09:58 PM   #14
Pat911
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Default Re: My ReLions failed stranding the wife

Ok, let us know the outcome please, or if you need further advice.
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Old 10-05-2021, 07:10 PM   #15
LouBinWNC
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Default Re: My ReLions failed stranding the wife

ReLion believes that on of my batteries has a bad cell but since I have only two batteries the BMS may believe that it doesnít have enough voltage.

They are going to send me two new batteries and a new charger because they donít want me to worry about troubleshooting any more that I have.

Great customer service !
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Old 10-05-2021, 08:57 PM   #16
ImplantLabTech
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Default Re: My ReLions failed stranding the wife

Quote:
Originally Posted by LouBinWNC View Post
ReLion believes that on of my batteries has a bad cell but since I have only two batteries the BMS may believe that it doesnít have enough voltage.

They are going to send me two new batteries and a new charger because they donít want me to worry about troubleshooting any more that I have.

Great customer service !
WOW thats awesome to hear, good luck getting it all sorted!!!
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