Stripped Motor studs

[simple man]

Originally Posted by dukedog1

Called east coast custom carts and tried to give the salesman the info off my cart. year model, number off motor, part that I needed. Asked him if he could cross reference the part i needed to the part on their site to make sure it was correct. He told me to do a google search and see if I could find the OEM part number. WTH. Who hires parts people that don't know anything about the parts they sell. Called Buggies unlimited and talked to a saleswoman. Gave her the same info. She verified everything, and gave me the oem part number. It cost a few dollars more to go thru them but it is worth it to me to talk to someone who knows what they are selling. Rant over.

You haven't been to an autoparts store lately, have you?

[yurtle]

FWIW,
Carts Unlimited is a well respected, reputable site sponsor.

buggies unlimited is not a site sponsor, and not well thought of on this forum.



I wish you luck though.

[dukedog1]

figured i was gonna get a response like that. Not trying to bash the sponsors. Just stating fact. Sometimes companys don't know what their employees are doing till something like this happens. Maybe it was just a isolated incident. Guy might of been having a bad day. When i need another part i will try carts unlimited again, I just like talking with parts people who know there stuff.

[JohnnieB]

Originally Posted by dukedog1

Called east coast custom carts and tried to give the salesman the info off my cart. year model, number off motor, part that I needed. Asked him if he could cross reference the part i needed to the part on their site to make sure it was correct. He told me to do a google search and see if I could find the OEM part number. WTH. Who hires parts people that don't know anything about the parts they sell. Called Buggies unlimited and talked to a saleswoman. Gave her the same info. She verified everything, and gave me the oem part number. It cost a few dollars more to go thru them but it is worth it to me to talk to someone who knows what they are selling. Rant over.

Originally Posted by yurtle

FWIW,
Carts Unlimited is a well respected, reputable site sponsor.

buggies unlimited is not a site sponsor, and not well thought of on this forum.



I wish you luck though.

Originally Posted by dukedog1

figured i was gonna get a response like that. Not trying to bash the sponsors. Just stating fact. Sometimes companys don't know what their employees are doing till something like this happens. Maybe it was just a isolated incident. Guy might of been having a bad day. When i need another part i will try carts unlimited again, I just like talking with parts people who know there stuff.

I believe a vendor that condones bad customer service or allows incompetent people at the counter or on the phone, ought to be tarred and feathered publicly, however I also believe the correct entity ought to be the recipient of said action.

It appears to me that the vendor that had a dingbat on the phone morphed into a vendor that was not involved, or am I misunderstanding the posts quoted above?

[rib33024]

Originally Posted by JohnnieB

I believe a vendor that condones bad customer service or allows incompetent people at the counter or on the phone, ought to be tarred and feathered publicly, however I also believe the correct entity ought to be the recipient of said action.

It appears to me that the vendor that had a dingbat on the phone morphed into a vendor that was not involved, or am I misunderstanding the posts quoted above?

I agree with JohnnieB,, you guys need to go back and read the posts again,, because it got off track

[dukedog1]

My bad. It was east coast carts. Other guy posted back carts unlimited and tru me off. Sorry to carts unlimited. The original company I called was east coast carts. My bad for any misinfo. Again, i'm not pissed off or anything. I was just a little dissapointed when the parts guy didn't know what he was selling.

[yurtle]

I'm the one who probably confused things. I used to get Carts Unlimited and Buggies Unlimited confused, so I wanted to point out that one is a site sponsor and another isn't.

Sorry.