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Old 06-11-2024, 02:36 PM   #11
jasonojordan
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Default Re: CloudEnergy

So one more post. After reading further on this companies website I am attempting to cancel my order.

Their is way to much conflicting information just on their website alone to feel comfortable spending that kind of money. I should of done more due diligence before pressing buy even with the price.

Two of the too many thing to list that jumped out at me is this:

On the sale page it lists 1yr warranty and 5 yr warranty what one is it? We all know these companies warranties are all but worthless is most cases but at least be consistent!


Further down it says 30 day easy returns. They even state they cover return shipping. You then read deeper and it turns out they claim you have to cover the shipping and that the item has to be unused.

So if you choose to buy from these fokes make sure you do your homework and don't end up like me with a itchy trigger finger!
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Old 06-11-2024, 02:41 PM   #12
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Default Re: CloudEnergy

Free standard shipping on all orders
Estimated to be delivered within 2-5 business days.
5 Years Warranty

Backed up by techical support within 24hrs.
FREE RETURNS

If you are not satisfied with the item or received an incorrect or defective item, etc. you may return it within 30 days of delivery for a full refund. We will also pay for return shipping.
This is on the sale page


Directly across from it on the same page

WARRANTY
1-Year warranty policy
RETURN
60-Day easy returns
AFTER-SALE SERVICE

Then this is from their returns section on their website.

We hope you love what you' ve ordered! But just in case you' re not 100%satisfied. We ve made the return process super easy.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

You will pay the actual shipping costs incurred when returning the goods

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at beautiful.leon8866@outlook.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at beautiful.leon8866@outlook.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.
[2:40 PM]
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at beautiful.leon8866@outlook.com.
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Old 06-11-2024, 02:44 PM   #13
kgsc
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Default Re: Has anyone used one of these batteries.

Me either. Where did you see one year?
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Old 06-11-2024, 02:45 PM   #14
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Default Re: Has anyone used one of these batteries.

Quote:
Originally Posted by kgsc View Post
Me either. Where did you see one year?
See my posts in the announcement threads for what I found when I went digging deeper on their website.

*EDIT* My posts were moved so see above posts as to what I found.
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Old 06-11-2024, 02:46 PM   #15
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Default Re: Has anyone used one of these batteries.

Yeah never mind I found it.
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Old 06-11-2024, 02:48 PM   #16
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Default Re: Has anyone used one of these batteries.

We will see if they cancel the order or not. My fault for being to quick on the trigger and not doing more research!
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Old 06-11-2024, 03:04 PM   #17
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Default Re: Has anyone used one of these batteries.

Quote:
Originally Posted by kgsc View Post
Me either. Where did you see one year?
One year what?
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Old 06-11-2024, 03:07 PM   #18
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Default Re: Has anyone used one of these batteries.

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Originally Posted by InvalidUsername View Post
One year what?
Warranty..
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Old 06-11-2024, 03:09 PM   #19
jasonojordan
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Default Re: Has anyone used one of these batteries.

Looks like some of my comments got shuffled around from the thread I originally posted them in.
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Old 06-11-2024, 03:14 PM   #20
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Default Re: Has anyone used one of these batteries.

Quote:
Originally Posted by jasonojordan View Post
Looks like some of my comments got shuffled around from the thread I originally posted them in.
Yes, they were moved from the sponsors introduction thread. I see no reason in completely bashing a new sponsor that you don't know much of anything about at this time. To my knowledge no one has had an issue with this sponsor and advertiser.

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