2022 Epic by Icon 40L

[PDACPA]

Santa brought the family a 2022 Epic by Icon 40L with the AGM (gel) batteries. Cart was delivered with a full charge. It was hidden at the neighbor so no it was not plugged in for 48 hours. We ran it Christmas day and some the next day. Showed 80% when I plugged it in in the evening. The next day it showed 100%, but while driving would only get up to 20 (does 25) and was a slow increase from 15-20. Felt like it was really struggling. Was showing 34-43v (all prior was 48-51v).

Charged it again overnight. Ran perfect. 100% and hit 25 like it did the first few days. Took it on a 16 mile ride looking at Christmas lights and the display showed it around 40% when we got home. Had the lights and Excogear on the whole time. Speed fluctuated from the low teens to 25mph. Charged overnight.

Next day (yesterday)Drove fine and hit the 25. Ran two errands. One trip 2 miles. The second trip 4 miles. Both runs were mostly at 25mph as we were on the road. Cart was at 60% 51v when I got home.

Called the dealer and they said that the batteries need 20+ hours to fully charge on the first few charges.

Anything sound abnormal or did the drop in speed happen as it was not a full 20 hour charging and would the bigger drop in battery % be due to full speed run vs the longer run at mostly slower speeds? Wondering how accurate the % is on the digital display.