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Old 07-21-2017, 09:59 PM   #1
rettenator
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Default Alltrax SR48500 controller "Global Shutdown"

Alltrax SR48500 controller on a 93 club car. Getting a Global Shutdown error randomly during driving. Cart just cuts out and then goes again. Happens speeding up and slowing down.
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Old 07-21-2017, 10:19 PM   #2
dannyre
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Default Re: Alltrax SR48500 controller "Global Shutdown"

PM Scotty at Carts Unlimited, he's the man...
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Old 07-21-2017, 10:58 PM   #3
Raystar57
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Default Re: Alltrax SR48500 controller "Global Shutdown"

I would guess this is a V-glide issue.
I would start there!
I have no experience with V-glide but I know someone here has.
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Old 07-22-2017, 08:02 AM   #4
scottyb
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Default Re: Alltrax SR48500 controller "Global Shutdown"

I just read through all of the SR blink codes and error code definitions and no where did it list global shutdown. Please explain. What is the controllers LED status light signal when the error occurs? Does the solenoid drop out when the error occurs?
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Old 07-22-2017, 08:23 AM   #5
rettenator
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Default Re: Alltrax SR48500 controller "Global Shutdown"

I'm looking at the data from the Monitor log, using the latest Alltrax software hookup up to my laptop with the USB cable.

Here's a sample of the csv file it produces, opened in Excel, shows the column
"Global_Shutdown".

https://i.imgtc.com/Sw6990I.png

The software also has a Monitor tab that indicates "Shutdown" which is detailed here:
http://alltraxinc.com/files/Doc113-0...kit-Manual.pdf
starting on page 26.
"Shutdown
This flag alerts the user that the controllerís output has been shut off. The alarm that caused the
shutdown will also light up."
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Old 07-22-2017, 08:31 AM   #6
rettenator
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Default Re: Alltrax SR48500 controller "Global Shutdown"

Also out of the 4 times it happened in the 1 minute sample I took, 1 time it flagged over current, 2 times "Lo_LThrot_Overange" or "Low Throttle Input Over-range" and the last time no additional error was flagged.
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Old 07-22-2017, 08:39 AM   #7
scottyb
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Default Re: Alltrax SR48500 controller "Global Shutdown"

As requested in our emails, please send me a full log I can share with Alltrax.

I don't have personal experience with this problem. Maybe somebody else does.
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Old 07-22-2017, 08:54 AM   #8
rettenator
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Default Re: Alltrax SR48500 controller "Global Shutdown"

Sent the log to the last gmail address I have for you. Edit: it looks correct, your vacation message is still on (Maybe till Monday ;)

Last edited by rettenator; 07-22-2017 at 08:56 AM.. Reason: status update
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Old 07-22-2017, 01:09 PM   #9
scottyb
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Default Re: Alltrax SR48500 controller "Global Shutdown"

Nothing can happen with this until Monday anyway.
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Old 07-26-2017, 03:28 PM   #10
rettenator
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Default Re: Alltrax SR48500 controller "Global Shutdown"

Hear anything?
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