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Old 09-04-2010, 12:56 PM   #1
krc15
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Default Help Programing Alltrax Controller

I have a Alltrax-DCX 500 IQ controller in my 2004 club car IQ. Also have the HD 400 amp solenoid. I cant connect to the controller for some reason. i have a dell laptop w/ windows XP. also i have the new software "build 39" installed to program the controller. i have done some research here about making sure the green light is solid before starting the program, still didn't work for me. i also got the cord from EV Drives its the RS 232 cable. Any help would be appreciated thanks

Kevin
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Old 09-04-2010, 12:59 PM   #2
scottyb
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Default Re: Help Programing Alltrax Controller

Have you installed the driver for the usb to serial cable?
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Old 09-04-2010, 01:21 PM   #3
krc15
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Default Re: Help Programing Alltrax Controller

Yes all drivers are installed, tried the CD that came with it and also the online drivers from EV Drives. Still wont connect.

Kevin
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Old 09-04-2010, 02:26 PM   #4
shadowman
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Default Re: Help Programing Alltrax Controller

they should have tech support you might want to give them a call............................
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Old 09-04-2010, 05:08 PM   #5
bigoscycles
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Default Re: Help Programing Alltrax Controller

Do you have the throttle pressed down?
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Old 09-04-2010, 05:19 PM   #6
krc15
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Default Re: Help Programing Alltrax Controller

OK just figured it out, I had to start the whole process like this. Everything unplugged from laptop, cart turned off w/ key, plugged up cord to controller, turned key on, then the light went solid on the controller then i plugged the usb in the computer and started the program. Worked the first time i tried it in this order. Sorry for all the confusion and thanks for the response on my problem.

Results. Stock CC 04 IQ #2 setting on controller 14 mph flat/down -- Regen

Alltrax 500, 400 HD solenoid 2 gauge wire stock motor 26 mph flat
34 mph down a slight but long hill. NO REGEN :)

Next up a PQ motor upgrade or some SHUNT style motor.

Kevin
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Old 12-30-2011, 07:44 PM   #7
carnejm
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Default Re: Help Programing Alltrax Controller

Ok.. I have this same problem.

I followed these instructions: Everything unplugged from laptop, cart turned off w/ key, plugged up cord to controller, turned key on, then the light went solid on the controller then i plugged the usb in the computer and started the program ( I also tried plugging in the cable to the controller after it was turned on).

I keep getting "Motor Controller Not Found".

I have a 2006 CC Precedent 48v
Dell laptop with Windows XP
Driver downloaded
39-Controller Pro software
Cable: http://www.buy.com/prod/usb-2-0-to-r...213271837.html


What am I missing?
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Old 12-30-2011, 07:52 PM   #8
scottyb
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Default Re: Help Programing Alltrax Controller

Have you tried running the controller pro in administrative mode ?
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Old 12-30-2011, 07:59 PM   #9
carnejm
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Default Re: Help Programing Alltrax Controller

How do I do that?
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Old 12-30-2011, 09:10 PM   #10
scottyb
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Default Re: Help Programing Alltrax Controller

Right click on the icon for the program and choose 'run as administrator'....
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