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Electric EZGO Electric EZ GO Marathon, Medalist, TXT and RXV. |
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01-12-2014, 11:51 AM | #1 |
Gone Wild
Join Date: May 2013
Location: Mississippi
Posts: 301
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DPI charger died.....ScottyB, HELP! LOL
My DPI quit working yesterday. It has worked flawlessly since I bought it at the end of April. One of the small chips on the board has smoked. I sent ScottyB an email with all pertinent information, hoping it's still under warranty! Just wanted to give Scott a heads-up that he's got an email waiting.....gotta get the buggy back on the trails!
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01-12-2014, 01:37 PM | #2 |
Over This Interview Is...
Join Date: Jun 2012
Location: AZ
Posts: 17,449
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Re: DPI charger died.....ScottyB, HELP! LOL
Its still under warranty, you could call dpi directly too. They will likely tell you to mail them the board, they will mail you a new one. Your only cost would be shipping it to them. When you call dpi, you talk to humans, and they are happy to help the end users.
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01-12-2014, 02:56 PM | #3 | |
Not Yet Wild
Join Date: Oct 2013
Posts: 50
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Re: DPI charger died.....ScottyB, HELP! LOL
Quote:
I am contemplating a new charger...but if it is a 'hassle' regarding the replacement of a perceived faulty one...I will go elsewhere. Scotty has not answered (deserving his weekend off), but I am sure he will back up his customers with suppliers issues/warranties. |
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01-12-2014, 07:20 PM | #4 | |
Techno-Nerd
Join Date: Jun 2011
Location: West Virginia
Posts: 19,654
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Re: DPI charger died.....ScottyB, HELP! LOL
Quote:
All the transformer does is steps down the AC line voltage and the PC Board does all the rest, so a new PC Board is effectively a new charger. |
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01-12-2014, 09:12 PM | #5 | |
Gone Wild
Join Date: May 2013
Location: Mississippi
Posts: 301
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Re: DPI charger died.....ScottyB, HELP! LOL
Quote:
I've only heard of a few of these chargers having any problems, out of who-knows-how-many sold......I sorta have "Murphy's Law" luck in all of my endeavors, so it's really no surprise to me that I had a problem! While I will be completely satisfied with replacing the PCB myself, I am just a little concerned, since I bought this charger because it was described as a "30 year" charger by ScottyB. I hope I don't have to replace the board every 8 months, because eventually I will be stuck paying for the board (@ $130-something!)...... I still believe this is one of the best chargers on the market. I didn't post my problem to start a DPI-bashing, or ScottyB-bashing thread. I simply know that ScottyB is on here on the weekends & wanted to give him a heads-up that I sent him an email with all my pertinent information, so that he can let me know the quickest way to get my charger back in action..... |
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01-12-2014, 10:34 PM | #6 |
Over This Interview Is...
Join Date: Jun 2012
Location: AZ
Posts: 17,449
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Re: DPI charger died.....ScottyB, HELP! LOL
I was talking about the board only...trust me, dpi would rather avoid the shipping cost of shipping you a complete charger as well, its ridiculous $$. When i warranted one out (i have only had to do one), they shipped me one, i immediately stuck the bad board in their box and handed it back to the shipper guy the next day. Really, not a huge hassle, its only golf.
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01-12-2014, 10:46 PM | #7 |
Gone Wild
Join Date: May 2013
Location: Mississippi
Posts: 301
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Re: DPI charger died.....ScottyB, HELP! LOL
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01-13-2014, 07:23 AM | #8 |
Gone Wild
Join Date: Sep 2012
Location: Savannah, GA
Posts: 2,760
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Re: DPI charger died.....ScottyB, HELP! LOL
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01-13-2014, 08:17 AM | #9 |
Gone Wild
Join Date: May 2013
Location: Mississippi
Posts: 301
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Re: DPI charger died.....ScottyB, HELP! LOL
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01-13-2014, 09:16 AM | #10 |
Techno-Nerd
Join Date: Jun 2011
Location: West Virginia
Posts: 19,654
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Re: DPI charger died.....ScottyB, HELP! LOL
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