05-07-2019, 03:12 PM | #1 |
Not Yet Wild
Join Date: Apr 2019
Location: WPB Fl.
Posts: 67
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Rear seat.
I just wanted to share my experience I had with the purchase of my rear seat for my 90 Club Car DS. I purchased the steel rear seat from "buggies unlimited". It was a sale and I believe I paid $242 shipped to my door. While doing the install I noticed that the stepping plate was gouged on both ends on the top of the diamond plate. I sent a email to buggies unlimited, and recieved a response in less the 24 hours! I sent them a couple pics, and the next day they had a replacement sent out to me. In today's world that is un heard of. I'm constantly seeing and receiving pppr customer care. But this company has it on the ball. I received my replacement today, a whole NEW kit. Unbelievable!!!! Thanks for reading. Oh and these rear seats that fold into a bed is so friggin convenient.!
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05-07-2019, 03:20 PM | #2 |
Getting Wild
Join Date: Jun 2018
Location: SC
Posts: 125
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Re: Rear seat.
There are still a few good American companies with customer service out there. In the past few years my wife and I have increased our efforts to support less big corporate and more local companies, businesses, and goods producers. I have found that in doing this the services rendered to us have increased in quality and reliability. We may pay more for some things but that is well worth it knowing that the money is going to put food on tables instead of upgrade executive mega yachts.
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05-07-2019, 03:32 PM | #3 |
MOD of all BS!
Join Date: Sep 2011
Location: Florida
Posts: 17,477
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Re: Rear seat.
I am glad you had a good experience with BU, but if you read around here or stay a while this site was actually formed because of issues over there. Navitas has bought out them and so many other companies and the quality has gone down. Again, glad your experience was a positive one though....
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05-07-2019, 06:05 PM | #4 | |
Not Yet Wild
Join Date: Apr 2019
Location: WPB Fl.
Posts: 67
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Re: Rear seat.
Quote:
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05-07-2019, 06:42 PM | #5 | |
Gone Insane
Join Date: Oct 2016
Location: Richmond, VA
Posts: 14,214
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Re: Rear seat.
Quote:
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05-07-2019, 09:07 PM | #6 | |
MOD of all BS!
Join Date: Sep 2011
Location: Florida
Posts: 17,477
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Re: Rear seat.
Quote:
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05-07-2019, 10:21 PM | #7 |
Gone Insane
Join Date: Oct 2016
Location: Richmond, VA
Posts: 14,214
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Re: Rear seat.
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05-08-2019, 09:37 AM | #8 |
Not Yet Wild
Join Date: Apr 2019
Location: WPB Fl.
Posts: 67
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Re: Rear seat.
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05-08-2019, 10:39 AM | #9 |
Gone Wild
Join Date: Jan 2019
Posts: 150
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Re: Rear seat.
I don’t know what bad blood occurred on their old forum, but the bottom line is they sell through Amazon. A person is foolish now-a-days to buy direct from a vendor unless the price is really good. Have an issue take it up with Amazon or Ebay. Have an issue with a private seller hope they have empathy, and not just a bottom line to meet.
Glad to hear you had a positive experience. I see they sell GTW on Amazon. |
05-08-2019, 10:56 AM | #10 | |
MOD of all BS!
Join Date: Sep 2011
Location: Florida
Posts: 17,477
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Re: Rear seat.
Quote:
My best to you in however you decide to do it.... |
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